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General Practitioners Committee
Excerpted from "Good practice guidelines for general practice electronic patient records
(version 3)"
Full text of GPC Good Practice Guidelines
Prepared by The Joint Computing Group of the General Practitioners Committee and the Royal College of General
Practitioners
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2.4.3 Legal characteristics
For the most part the principles of behaviour that underpin legal and professional aspects of medical record keeping
are similar for paper records and EPRs, there are significant differences in the effects of the law on principles of
good practice for computerised records compared to paper records;
• Medical confidentiality
There is no English statute law that expressly asserts the obligations, commonly referred to as medical
confidentiality. Information held in confidence is protected legally by the Data Protection Act (DPA) 1998
and professionally by the GMC3.
• Access to records
Access to electronic and paper records are covered by the Data Protection Act 1998 (see chapter 3 of these
guidelines).
GMC Confidentiality: protecting and providing information
• Medico-legal
There are two aspects of the law as it affects medico-legal characteristics of records that provide for
significant differences between paper and computerised records. The first of these relates to the ease with
which medical records can be altered without that being obvious. The Civil Evidence Acts contain a
provision to prevent any such alteration of a record from tainting the evidence that might be presented to a
court.
The second issue relates to the question of the whereabouts of the true account of events for any case at
issue. For a paper record this is usually obvious, however it is much less clear for electronic records and
current law does not help in this regard. These issues will be considered further and developed in the
information governance chapter below.
2.4.4 Security characteristics
There are several aspects of security that particularly relate to electronic records. Within this document, we use the
elements of computer security as defined in the Open Systems Interconnection Model (of the International Standards
Organisation). The baseline security standard for the NHS is BS7799. Aspects of security that need particular
consideration in relation to electronic records are:
• Availability
The property of being accessible and useable upon demand by an authorised entity.
Paper records are available if they are physically present. The availability of EPRs is more complex and
does not depend upon their physical location, and they are more difficult to lose, destroy or alter.
• Integrity
The property that data has not been altered or destroyed in an unauthorised manner.
There are specific requirements for EPRs to ensure their integrity, including an audit trail of data entry and
modification as well is the physical security of the record
• Accountability
The property that ensures that the actions of an entity can be traced.
For a paper record this amounts to a signature. In EPRs, this includes access logs, authentication and audit
trails.
• Confidentiality
The property that information is not made available or disclosed to unauthorised individuals, entities or
processes.
Medical confidentiality should not be compromised by the type of record system used. This means that
EPR systems should include access control measures, physical security and privacy of systems, and secure
communication between systems.
The legal and security characteristics of EPRs are considered in greater depth in Chapter 3 of these guidelines.
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